How do I order a prescription?

Remember, this facility needs to be enabled by your surgery before you can use it.

To request a repeat prescription:

  1. Log in to in the usual way.
  2. Select My Prescriptions.
  3. Under Available Repeats, tick the medications you want to order.


  4. Add a free text message if required and then click Request .
  5. The Confirm Your Request screen is displayed.
  6. Check the items you have ordered and add a message if required (max 1000 characters) and if enabled by your surgery. Be Aware - Messages added to the request may be viewed by non-clinical staff.
  7. Click Confirm to send your request to your GP Practice.
  8. When successfully delivered, click Log out to exit My Health Online.

Please Note - Your prescription processing is handled by your GP Surgery and should be collected in the usual way.

Contact your GP practice if you cannot order the repeat prescription you need.