How do I unlink my account from my surgery?

If you are changing your surgery, you need to unlink your My Health Online account from your current surgery.

To reset your account:

  1. Log in to your My Health Online account in the usual way.
  2. Select My Account.
  3. Select Reset Account.
  4. Reset Account is displayed.

  5. Read the 'Resetting your account...' warning and tick I confirm that I want to reset my account and lose access to online services if you are sure you want to continue, select Continue.
  6. Your account has been reset is displayed.

     

To relink your existing My Health Online account to a new surgery, see How do I relink my My Health Online Account?