Why can't I order the prescription I want?
If a repeat prescription you want to re-order is not in the Available Repeats list it may have expired or have reached the maximum number of issues and needs to be reauthorised by your practice. In this situation it is displayed in the Unavailable Repeats list.
Contact your GP practice if you cannot order the repeat prescription you need.
Note - Some medication is not legally allowed to be requested online, for Controlled Drugs, you have to contact your surgery in person to request a repeat.